Our Team

Presently 15 people are employed and Franklynn Pest Control enjoys a reputation of delivering the highest quality service in the Greater New Orleans Area.

At the front desk is Elaine Trapani, with the company 21 years. Elaine is the customer relations manager and knows our customers and their particular pest control needs.

In the Termite Department, Randy Conn is the manager and vice-president in charge of termite and fumigation services. Randy came with us 28 years ago after obtaining a masters degree from Mississippi State.

Ken Plaisance is the manager of the Pest Control Department and has been hands on with the company for 16 years.

Other long-time employees include Lloyd Folse, 31 years, and James Clement 12 years,Marcus Azzarello 6 years, and Gloria and Joe Azzarello 41 years.

Marcus Azzarello
Technical Sales and Service

Marcus Azzarello is our Technical Sales and Service Representative and has been getting rid of bugs since he first joined Dial One Pest in 1992!  Marcus has worked in every phase of the pest control business from learning how to spot infestations under raised houses to trapping dangerous nuisance wildlife and everything in between!

Marcus was graduated from LSU with a degree in Landscape Architecture and has spent time in the landscaping industry where he learned about the management and care of trees.  He also has experience in the real estate industry which has helped him gain a greater understanding of how and where pests can thrive in many different types of houses and building structures.

In his current role, Marcus works with customers to help diagnose pest problems and prescribe a customized treatment plan for every situation.  He also helps make specific recommendations for what you can do to your home or business to help ensure the pest problem doesn’t come back after it is initially treated.  Marcus handles many of our residential and commercial accounts, and is also available for emergency service after hours and on weekends.

Safety is paramount at Dial One Pest Control and we provide fully qualified staff to help resolve any wildlife conflicts you may encounter.  In fact, our own Marcus Azzarello is one of only a handful of NWCOA Certified wildlife Control Experts in the state of Louisiana!